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Test results delays

The pathology department located at the Norfolk and Norwich University Hospital, which tests blood and other samples from GP practices across Norfolk and Waveney, has been experiencing delays since 29th July 2025, due to a change in IT system. Systems are now fully up and running. However, disruption caused by the digital switch-over is leading to delayed reporting of some non-urgent results to GP practices.

If you are waiting for the results of a test you have had, you may have to wait longer than normal for this to be reported. Please bear this in mind if chasing routine samples but do contact the practice if you have an urgent or worsening problem.

We are sorry for any inconvenience caused by these delays. The pathology and IT teams are working hard to rectify the issues and deal with the backlog of testing.

Care Quality Commission (CQC) rating

The Care Quality Commission (CQC) makes sure hospitals, care homes, dental and GP surgeries, and all other care services in England provide people with safe, effective, compassionate and high quality care, and encourages them to make improvements where possible.

They do this by inspecting services and publishing the results on their website.

You can use the results to help you make better decisions about the care you, or someone you care for, receives.

Our CQC inspection

Our surgery is inspected by the Care Quality Commission (CQC) to ensure we are meeting essential standards of quality and safety.

Go to the latest CQC report

Page published: 26 June 2023
Last updated: 3 July 2023