Skip to main content

Test results delays

The pathology department located at the Norfolk and Norwich University Hospital, which tests blood and other samples from GP practices across Norfolk and Waveney, has been experiencing delays since 29th July 2025, due to a change in IT system. Systems are now fully up and running. However, disruption caused by the digital switch-over is leading to delayed reporting of some non-urgent results to GP practices.

If you are waiting for the results of a test you have had, you may have to wait longer than normal for this to be reported. Please bear this in mind if chasing routine samples but do contact the practice if you have an urgent or worsening problem.

We are sorry for any inconvenience caused by these delays. The pathology and IT teams are working hard to rectify the issues and deal with the backlog of testing.

About us

The practice is a partnership situated on the northern outskirts of Norwich with a current list size of around 8,500 patients. We operate from a single site and provide general medical services for the geographical area of Old Catton and parts of Spixworth, Sprowston, Hellesdon and northern Norwich. Please see our boundary map for areas covered.

We are currently a three-doctor partnership supported by a team including other doctors, advanced nurse practitioners, women’s health specialist, clinical pharmacists, physiotherapists, mental health nurses, practice nurses, healthcare assistants, practice manager, assistant practice manager, reception manager, patient services manager and administration staff. Attached to the practice we have a range of visiting clinicians including district nurses, a midwife, smoking cessation adviser and a health visitor. We are a teaching practice.

Ours is a purpose built surgery, that opened in 1987, with the benefit of two extensions in 1995 and 1998 to provide additional clinical and staff accommodation. There is access to the practice for disabled patients with allocated parking spaces close to the entrance from our on-site car parking facilities.

This website is intended as a guide to the services the practice offers to patients, and we hope you will find this information helpful.

Page published: 13 February 2025
Last updated: 14 February 2025