The pathology department located at the Norfolk and Norwich University Hospital, which tests blood and other samples from GP practices across Norfolk and Waveney, has been experiencing delays since 29th July 2025, due to a change in IT system. Systems are now fully up and running. However, disruption caused by the digital switch-over is leading to delayed reporting of some non-urgent results to GP practices.
If you are waiting for the results of a test you have had, you may have to wait longer than normal for this to be reported. Please bear this in mind if chasing routine samples but do contact the practice if you have an urgent or worsening problem.
We are sorry for any inconvenience caused by these delays. The pathology and IT teams are working hard to rectify the issues and deal with the backlog of testing.
The Practice will be closed from 12.30pm on Thursday afternoon 23rd October for mandatory staff training. You can still call the usual Practice telephone number on 01603 415519, or visit the NHS Walk-In-Centre on Rouen Road, Norwich.
The Practice will re-open from 8am Friday 24th October 2025 as usual.
