Skip to main content

Test results delays

The pathology department located at the Norfolk and Norwich University Hospital, which tests blood and other samples from GP practices across Norfolk and Waveney, has been experiencing delays since 29th July 2025, due to a change in IT system. Systems are now fully up and running. However, disruption caused by the digital switch-over is leading to delayed reporting of some non-urgent results to GP practices.

If you are waiting for the results of a test you have had, you may have to wait longer than normal for this to be reported. Please bear this in mind if chasing routine samples but do contact the practice if you have an urgent or worsening problem.

We are sorry for any inconvenience caused by these delays. The pathology and IT teams are working hard to rectify the issues and deal with the backlog of testing.

Did not attend

Forgetting to cancel your appointment if you no longer need it prevents someone else from being seen.

There are multiple ways to cancel your appointment, including sending a message via the website, emailing us on nwicb.ocmp@nhs.net or phoning 01603 415519.

  • July 2025 – we had 81 unattended appointments, totalling over 22 hours.
  • June 2025 – we had 94 unattended appointments, totalling over 23 hours.
  • May 2025 – we had 94 unattended appointments, totalling over 25 hours.
  • April 2025 – we had 90 unattended appointments, totalling over 24 hours.
  • March 2025 – we had 86 unattended appointments, totalling over 26 hours.
  • February 2025 – we had 88 unattended appointments, totalling over 24 hours.
  • January 2025 – we had 118 unattended appointments, totalling over 30 hours.
  • December 2024 – we had 78 unattended appointments, totalling over 23 hours.
  • November 2024 – we had 91 unattended appointments, totalling over 26 hours.
  • October 2024 – we had 110 unattended appointments, totalling over 29 hours.
  • September 2024 – we had 93 unattended appointments, totalling over 25 hours.
  • August 2024 – we had 83 unattended appointments, totalling over 22 hours.
  • July 2024 – we had 122 unattended appointments, totalling over 32 hours.

Page published: 13 February 2025
Last updated: 6 August 2025