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Test results delays

The pathology department located at the Norfolk and Norwich University Hospital, which tests blood and other samples from GP practices across Norfolk and Waveney, has been experiencing delays since 29th July 2025, due to a change in IT system. Systems are now fully up and running. However, disruption caused by the digital switch-over is leading to delayed reporting of some non-urgent results to GP practices.

If you are waiting for the results of a test you have had, you may have to wait longer than normal for this to be reported. Please bear this in mind if chasing routine samples but do contact the practice if you have an urgent or worsening problem.

We are sorry for any inconvenience caused by these delays. The pathology and IT teams are working hard to rectify the issues and deal with the backlog of testing.

Named GP

All currently registered patients have been allocated a named, accountable GP (their registered GP). Despite being allocated a named GP, patients may express a preference of practitioner and are still free to see any clinician of their choice. The named GP takes responsibility for the co-ordination of all appropriate services required under our NHS contract and ensures these services are delivered to their patients based on clinical judgement.

Newly registered patients are advised of their named GP at the time of registration. Anyone who is not already aware of who their GP is and would like to know should contact the practice.

Page published: 3 July 2023
Last updated: 13 February 2025