The pathology department located at the Norfolk and Norwich University Hospital, which tests blood and other samples from GP practices across Norfolk and Waveney, has been experiencing delays since 29th July 2025, due to a change in IT system. Systems are now fully up and running. However, disruption caused by the digital switch-over is leading to delayed reporting of some non-urgent results to GP practices.
If you are waiting for the results of a test you have had, you may have to wait longer than normal for this to be reported. Please bear this in mind if chasing routine samples but do contact the practice if you have an urgent or worsening problem.
We are sorry for any inconvenience caused by these delays. The pathology and IT teams are working hard to rectify the issues and deal with the backlog of testing.
When a patient chooses to have treatment privately, they are required to purchase the full episode of care from the private provider.
GP practices cannot provide private services to any patient who is registered on their NHS list, or demand any payment from them.
It is also not the role of the GP to sign post patients to private providers for blood tests on behalf of private healthcare providers.
Page published: 13 February 2025
Last updated: 13 February 2025
